Tag Archives: Oliver Manufacturing

Profile: Troy Jackson, Regional Territory Manager

Troy Jackson is Oliver’s regional territory manager. He’s responsible for regional sales and customer relationships in the United States, Mexico and Canada. Jackson has a pervasive knowledge of Oliver equipment; he can describe the mechanical components of any given Oliver machine inside and out. When approached with a processing challenge, if a viable solution is possible, he’ll figure out how to obtain it. But this skill, expertise and professionalism didn’t sprout up out of nowhere. Jackson gained his knowledge over a combined 19 years at Oliver Manufacturing.

Jackson began his career with Oliver in 1994. He started in the metal shop and, over time, transitioned up from one department to the next. Assembly. Testing. Woodshop. Press, Machinery. Nearly a decade after his first day on the job, Troy left the company for a role in sales. Five years later, he returned to Oliver in 2008 with sales experience and his welding certification.

Troy Jackson, Regional Territory Manager

It was after his return that Troy earned his current title of Regional Territory Manager. His sales experience and years of work with Oliver parts and equipment prepared him to take on a large sales challenge. “Everything north, south and west of Colorado is under my territory,” says Troy. “And Mexico. And Canada.”

Over time, Jackson’s defined the type of salesperson he wants to be. Some salesmen will try to grease up their customers; bend the facts to make their product look more appealing, or omit information that might dissuade a customer from making a purchase. But that’s not how Jackson rolls. “I’m not a typical salesman,” he says. “I’m more of a technical salesman.” Jackson enjoys what he does because he doesn’t need to sugarcoat things.

He’s free to speak intelligently and doesn’t shy away from technical details. He enjoys coming to understand a given product better and how Oliver’s solutions apply to it, and he can only reach that level of understanding through honest discussion with clients. His in-depth knowledge of Oliver equipment allows him to help his customers find the best solution for their needs– not something that is tempting to buy because it looks new and shiny, but something that actually works  as defined by the customer’s needs.

Jackson’s technical knowledge helps him assist not only customers, but agents and other Oliver employees, too. And with the ease of communication in today’s world of social media, Jackson really is only ever an email away. Though he travels less often than he used to, Jackson still prefers a face-to-face meeting over a direct Facebook message. “I’ve always been a firm believer in face-to-face,” says Jackson.

Cleanout Your Gravity Table with This Simple Guide

The cleanout process is an important feature of your Oliver Automated Gravity table. It allows you to make sure your equipment is free of any straggling product and ensures that your next batch is contaminant-free. While it’s a simple process, we understand that our user interface can be confusing for newcomers. So, we’ve put together this short tutorial to demonstrate how to properly perform a machine cleanout. If you’d like the visual version, be sure to watch our video here.

Before you begin your cleanout, you need to ensure that additional product is not discharging onto the deck from the feeder. Be sure to open the high side gates and rock trap as well if you haven’t already. It’s always a good idea to allow the machine to run for one minute before beginning a cleanout process. This unwedges residual product and makes the cleanout cycles more effective.

When you’re ready to begin, navigate to the Machine Recipes menu on your machine console HMI. You can load any created recipe from here. In our example, we’ve selected our Soybean Cleanout recipe for Soybean product. You can scroll through the recipes list using the up and down arrow symbols. When you’ve highlited the recipe you want to load, press the Enter symbol. Then, confirm your selection by pressing Load on the right side of the menu.

After loading the cleanout recipe, you wish to use, return to the main menu. Press Clean Out on the bottom left side of the main menu to be taken to the Clean Out menu. Here, three cleanout steps are displayed along with their run times. From this menu, all you need to do is press HMI Button “Press to Start Clean Out.” And that’s pretty much it! The Cleanout screen will display how much time remains in an active step, and each step will start automatically as the previous step concludes. Keep in mind that after final step, the HMI will load the last recipe before you pressed the “Start Clean Out” button and completely stop the machine operation.

Is the Latest Tech too Intimidating? Oliver’s Engineering Dept. can Help

It was all hands on deck for Oliver Manufacturing’s engineering department as three representatives of Crop Production Services (CPS) visited company headquarters. They drove for about six hours from Levelland, Texas to meet with Engineering and explore the possibilities of upgrading their equipment. Continue reading Is the Latest Tech too Intimidating? Oliver’s Engineering Dept. can Help